Rent and Service Charge Specialist
This is a Permanent, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
This is an exciting opportunity to join Honeycomb Group at a pivotal moment of growth and transformation. As a newly created role within our expanding organisation, it offers the chance to shape how we set, manage and communicate rents and service charges, and to make a meaningful impact on the services we provide to customers. You’ll be joining a forward-thinking environment where collaboration is valued, ideas are encouraged, and there is real momentum behind improving how we deliver fair, transparent and high-quality housing services.
You’ll be responsible for setting and reviewing rents and service charges, ensuring customers and colleagues receive clear, accurate and timely information on how service costs are recovered across our properties. Acting as the in-house expert, the postholder will draw on regulatory knowledge, best practice and an understanding of residents’ housing needs to ensure Honeycomb’s approach is compliant, transparent, fair and delivers value for money. You will also provide expert advice and support to internal teams, helping to ensure rent and service charge processes run smoothly, efficiently and in line with regulatory standards and relevant legislation.
What you’ll do:
- Ensure rent and service charge setting is accurate, compliant with legislation, regulatory standards, contracts and internal policies.
- Maximise service charge income by accurately capturing and allocating costs in line with legislation, policy and agreements.
- Reconcile actual and estimated service charge costs, producing year-end accounts and informing future budgets.
- Maintain and improve systems, data and processes to ensure accuracy, efficiency and a single source of truth.
- Support colleagues and residents with queries and communications, while staying up to date with legislation and best practice.
Who you are:
- CCAB/CIMA part-qualified or qualified by experience, with a strong commitment to CPD.
- Strong knowledge of social housing rent and service charge principles, legislation and regulatory requirements.
- Experience in the social housing or charity sector, with strong financial stewardship and understanding of controls, compliance and accounting standards.
- Excellent IT and systems skills, including advanced Excel and experience with finance/feeder systems.
- Strong communication, organisational and collaborative skills, with the ability to prioritise, work under pressure and support change effectively.
Apply now! We may close this vacancy early if we receive a high volume of applications.
Learn more about Honeycomb Group by visiting our digital job pack: www.honeycombgroup.org.uk/jobpack
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Who we are
The Honeycomb Group is a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Whether it’s developing and maintaining affordable homes, providing trusted home repairs and improvements, keeping people safe and well at home or providing support services, we're tackling the social issues that can isolate people from a happy home - Honeycomb Group is making our region vibrant.
Watch the video below to discover more about who we are and how we're helping to champion happy home across Staffordshire and surrounding areas.
Why choose us?
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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