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Strategic Lead (Applications)

Salary: £50,676 a year
Location: Stoke-on-Trent/ Hybrid
Hours per week: 35
Contract type: Permanent

This is a Permanent, Salaried vacancy that will close in {x} days at {xx:xx} BST.

Are you an experienced applications leader with a passion for digital transformation, systems improvement and delivering exceptional user experiences?

At Honeycomb Group, we're looking for a strategic and hands-on leader to oversee the development and support of our applications portfolio, ensuring our systems continue to evolve, enable smarter working, and deliver real value for colleagues and customers alike.

As our Strategic Lead for ICT Applications, you'll lead a small Applications Support team while working closely with stakeholders across the business and external suppliers. You'll play a key role in driving innovation, improving processes through technology, and ensuring our applications remain reliable, effective and fit for purpose.

This is an exciting opportunity to shape the future of our digital landscape, championing continuous improvement, automation and emerging technologies, including AI, to enhance services and business performance.

 

What you’ll do:  

  • Lead the development and delivery of application improvements, digital workflows, process automation and system enhancements.
  • Manage system upgrades and projects from planning and testing through to successful implementation.
  • Ensure excellent day-to-day application support, maintaining service levels and driving continuous improvement.
  • Work closely with business teams, suppliers and stakeholders to identify opportunities for innovation and change.
  • Explore and implement AI-enabled solutions that improve efficiency and customer experience.
  • Lead training, testing and engagement activities to support the successful adoption of new systems and enhancements.
  • Monitor performance, measure benefits and provide meaningful reporting to project boards, improvement boards and leadership forums.
  • Champion robust data management, governance and business continuity practices across applications and systems.

 

Who you are: 

We're seeking a collaborative and forward-thinking technology professional who combines technical expertise with strong leadership and communication skills.

You'll bring:

  • Experience leading application support, systems development or digital transformation activities.
  • Strong problem-solving skills with a logical and analytical approach.
  • Demonstrable experience managing third-party suppliers, integrations and technology partners.
  • Significant hands-on experience with the Microsoft 365 ecosystem, including SharePoint, Teams and Power Automate.
  • The ability to translate complex technical concepts into clear, engaging communications for a range of audiences.
  • Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives.
  • A strong understanding of data management, information security and application governance.
  • Knowledge of ITIL principles and service management practices.
  • Experience using technology and AI to drive business improvement and innovation.

Desirable

  • Project, Change Management or Lean qualification.
  • People management qualifications or formal leadership training.
  • IT degree or equivalent professional qualification.
  • Microsoft 365 certification.
  • Experience working alongside data and analytics teams

 

Why Join Us?

At Honeycomb Group, you'll have the opportunity to influence strategic technology decisions, lead meaningful change, and help shape digital services that make a real difference to our colleagues and customers. Working within a values-driven organisation, you'll be empowered to innovate, collaborate and continuously improve how we deliver our services


Learn more about our great staff benefits, how we live by our Honeycomb values, and what it's like working here by visiting our Careers Hub.
 

Apply now! We may close this vacancy early if we receive a high volume of applications. 

The Honeycomb Group is a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Whether it’s developing and maintaining affordable homes, providing trusted home repairs and improvements, keeping people safe and well at home or providing support services, we're tackling the social issues that can isolate people from a happy home - Honeycomb Group is making our region vibrant.

Watch the video below to discover more about who we are and how we're helping to champion happy home across Staffordshire and surrounding areas.

No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:

At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

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